User Management
The user management area is specific for the Administrators of PANDORA Library to maintain an active and current list of users and their access rights. In this section the workings of the User Management of PANDORA library is explained in more detail.
To access the user management, click on menu item MANAGEMENT - User Management
User registration and creation process
When people want to access the PANDORA Library we request them to register for the application. The information entered will be stored into the application and re-used during the process of sending emails directly from the system, monitoring the use of marketing materials and to support users in the use of materials that they own.
1. The user goes to the PANDORA Library URL. The application will determine, based on the email address of the user, if the user is accessing from an external location or from a PANDORA location.
2. The user click on the “request login” hyperlink
3. The user enters the fields of the registration form
4. On save the workflow will start.
Set up user accounts
To ensure people have the correct account setup an initial distinction can be made between PANDORA employees and external users such as distributors, photographers and suppliers. Depending on the email address that the user enters the two different workflows will be initiated.
Flow 1: PANDORA employee
1. If the user is a PANDORA employee the user will receive an email that they can access the application with a basic user account. The administrator will receive an email that a new user has registered for the application.
2. New users are visible in the user management overview in bold.
3. The registration confirmation email will contain the support email address. If the user requires more access they can contact the administrator via the email address.
4. After approval the administrator adjusts the account from the PANDORA employee using the user management page.
Flow 2: Non PANDORA employee
1. If the user is a non-PANDORA employee the administrator will receive an email that indicates that a registration has been made.
2. New users are visible in the user management overview in bold.
3. The external user will indicate a PANDORA contact on the form so the administrator can validate the application.
4. The administrator will approve the account for the external user and creates the account for the external user.
5. The administrator will send an email to the external user to indicate that the account has been created.
Search for a user
The amount of people that use PANDORA Library is increasing every year. This is due to the growth of PANDORA, the awareness of PANDORA Library and its benefits and the increase of functionality available for users. To view the details of a specific user in the application the administrator can perform two types of searches; on account name and on email address. New users are visible in the user management overview in bold and the “created on local date” will help you determine when the user requested an account.
Search for a user account on user name
1. Type in the user name (first or last name) in the search field.
2. Click on search.
3. The user accounts that match the given search criteria are listed.
Search for a user account on email address
1. Type in the email address in the search field
2. Click on search
3. The user accounts that match the given email address are listed.
View and edit user account details
For each user there are a number of details stored in PANDORA Library. These details are the personal details like name, office, job title and contact details but also the access rights for the user. The details can be viewed per user account in the application and if necessary these can be adjusted.
The security settings of PANDORA Library are based on security roles, the user location and the market they work for. For the details of the setting you can navigate to the
Security Settings page.
1. Search for a specific user. If you click on the user account, the details will appear in the right pane.
2. Click on the button “edit” next to a user. The user details appear in the right pane, in edit mode
3. Update the details of the user.
4. Click on “save”. The updated user details have been saved, the user detail page is no longer in edit mode
Delete user account
If a user is no longer working for PANDORA or if you do not want a user to have access to PANDORA Library you can delete the entire account. Needless to say, once the account is deleted it is no longer active and it cannot be re-installed other than to create a completely new account.
1. Search for a specific user. If you click on the user account, the details will appear in the right pane.
2. Click on the “x” button next to a user. A Confirmation message appears.
3. Click on” delete”. The user account is now deleted.